Information
Shipping & Payment
Fast dispatch, reliable delivery, and secure payment — everything you need to know.
Shipping Methods
Packeta (Zásilkovna) — Pickup Point
Choose from over 7,000 pickup points across the Czech Republic and abroad. You'll get a notification when your parcel is ready for collection.
€3.90
Calculated by country
International Delivery
We ship to selected European countries via Packeta's partner network. Delivery times and prices may vary. Available pickup points for your country are shown at checkout.
Varies
Shown at checkout
Dispatch & Delivery Times
Dispatch: We ship in-stock items 5x a week after confirmed payment.
Delivery: 5-20 working days depending on destination and pickup point.
International delivery is handled by Packeta's partner network where available.
You will receive an email confirmation with tracking information once your order is dispatched. Parcel status can be tracked on the Packeta tracking page.
Payment Methods
Online Card Payment
Pay securely with your debit or credit card via Stripe. We accept Visa, Mastercard, and American Express. Your card details are never stored on our servers — all transactions are processed directly by Stripe's PCI-DSS compliant infrastructure.
Secure Shopping
All payments are processed over encrypted HTTPS connections. Card payments are handled by Stripe — a globally trusted payment processor. We never see or store your full card details.